At ConMedi, we believe every prescription delivery deserves precision, reliability, and exceptional care. Our mission is to simplify pharmacy logistics through organized delivery solutions, transparent communication, and outstanding service throughout New York City.
Your Pharmacy. Our Priority.
Simple for Pharmacies. Reliable for Patients.
We've designed our delivery process around one goal: making prescription deliveries easier to manage.
01 — Submit Your Deliveries
Enter individual delivery requests or upload orders through your secure pharmacy portal. Include delivery instructions and flag refrigerated or time-sensitive packages so each order receives the appropriate handling.
02 — Organized Pharmacy Pickup
We arrange pickup times around your pharmacy’s workflow, seven days a week. Packages are checked against delivery orders at pickup, with refrigerated handling requirements confirmed before transport.
03 — Transparent Delivery Updates
Follow delivery progress and review order statuses through your pharmacy dashboard. When an issue arises, we communicate with your team and coordinate the next steps.
04 — Professional Patient Delivery
We follow your pharmacy’s delivery instructions and recipient verification requirements while treating patients with courtesy and respect. Unsuccessful deliveries are handled according to agreed procedures, with your pharmacy kept informed.
05 — Delivery Confirmation
Delivery confirmation records connect each completed handoff to the correct order, with recipient details, timestamps and signatures when required. Your pharmacy’s proof-of-delivery workflow is configured during onboarding.
06 - Copay Collection
By arrangement with your pharmacy, ConMedi drivers can collect copays by cash or Zelle, with payment details recorded against the delivery. Credit and debit card payments must be made directly to the pharmacy.